GROUP VISITS

Thank you for considering Highland Mountain Bike Park for your group outing! A day at Highland will be an exciting and memorable experience for all. Your group will have access to all of the legendary riding and state-of-the-art facilities that Highland has to offer.  We offer food and beverage on-site at the Highland Pub making for a great meeting place or just a fun place to unwind.  Below is a list of frequently asked questions to help you plan for your visit.

What is a “group”?

A group is defined as 15 or more people organized by a leader. Your group may be a formal organization or group of friends and can include both children and adults. 

How do group rates work?

Group rates are offered Monday through Friday (excluding holidays) during normal operating hours. Space is limited and subject to availability.  All group visits must be booked in advance.

Group Rates:

Adult Day Pass $35
Junior Day Pass (ages 14 and under) $20
Find-Your-Ride Package $109

 

For those new to Highland or lift-serve mountain biking, we recommend our Find Your Ride package, for more information click here. You can mix and match day passes and Find Your Ride packages depending on the needs of your group members (for example, 12 people may want the Find Your Ride while 8 people are more experienced and only need a day pass.)

How do I book a group visit?

Group visits must be booked and paid in full by the group leader, using one form of payment, 7 or more days prior to the visit date.  Group sales are final and will run rain or shine. Individual group members may not pay separately. 

Please speak with the members of your group to confirm who intends to book a Find Your Ride package and who will only require a day pass.  Before calling to book your outing, please have the following information ready:

  • The name of each person in your group requiring a day pass only. Please specify if any are aged 14 and under.
  • The name of each person in your group booking a Find Your Ride package. We will also need an approximate height and weight of each rider for Find Your Ride participants.

Please contact us at (603) 286-7677 x 120 or groupsales@highlandmountain.com to book your group outing today!

FREQUENTLY ASKED QUESTIONS

What about bike rentals?

We do not offer group rates on stand-alone bike rentals. The Find Your Ride package includes a day pass, bike rental, protective gear, and an hour-long Park Ready session with a Highland Training Center coach. Session attendance is required as this discounted offering supports our mission to make the sport accessible to new guests. For group members not participating in Find Your Ride, bikes can be rented separately through our online reservation system, click here for bike rentals. We strongly recommend they reserve a bike in advance to ensure we are not sold out on the day of your event.

Once my outing is booked, can I add more people?

Substitutions and additions riders may be possible pending availability (see below for more information), however once your reservation has been made, riders may not be subtracted from your group total.  Other people are more than welcome to join you at Highland the day of your outing and can purchase a pass separately, online or in person at the regular rates.

What if we need to reschedule?

In some circumstances and up to 7 days in advance, the entire group may transfer their reservation to a different date, depending on availability. This is handled case-by-case and we will work with you to find the best solution.

What if I need to substitute one rider for another?

Up until 3pm on the day before your visit, and depending on availability, substitutions for different riders may be made. There will be a $10 service charge per rider if substituting someone registered for Find Your Ride. There are no substitutions allowed on the day of the outing, and no refunds/transfers for riders who don’t show up.

What else do I need to know?

Please have each member of your group review our waiver policy before your visit. Every rider will be required to complete a waiver and show a valid ID upon check-in. For participants under the age of 18, a parent or legal guardian must sign a waiver.  Please note that completing the under 18 waiver will require a valid parent email address and ID for verification purposes.

We are proud to offer great food and drink on-site at the Highland Pub.  We will be happy to discuss meal options for your group.