Bike Mechanic

Positions are available for full-time and part-time mechanics. Asking for a minimum of two years bike shop experience. Must be available to work weekends. Applicants should be comfortable working in a fast-paced environment, and demonstrate the ability to work and problem solve in an unsupervised team environment. We offer competitive pay, a Highland season pass, EP purchasing eligibility, year-round employment, and exclusive high-end bike service.

Resumés and completed applications should be submitted to don@highlandmountain.com

Lift Manager

The Lift Manager is responsible for the planning and oversight of day-to-day operations in the lift department, ensuring the safe and efficient operation of the bike carrier lift.

Duties and Responsibilities:

  • Responsible for the compliance of ANSI B77 standards, New Hampshire Tramway rules and regulations and all Highland Mountain policies and procedures.
  • Must be attentive and accountable for operational and emergency procedures of the lift, the loading and off-loading bikes from chairlift attachment and able to assist in a lift evacuation if needed.
  • Perform all safety checks on a daily basis.
  • Interview, select, and schedule lift operators for the season. 
  • Manage employee performance in the lift department, including rewards and recognition, performance evaluations and disciplinary action.
  • Implement and track effective operational and safety training for all staff members.
  • Comply with and enforce all company policies and procedures.
  • Cover lift operator duties when necessary.
  • Assist with lift maintenance projects as needed. Ensure issues are resolved when they arise, and adhere to preventative maintenance standards.

Applicants will be working in adverse outdoor weather conditions at times. Must be able to lift up to 50 pounds repeatedly throughout the shift. Dependability and excellent customer service and communication skills are required. Clean driving record a must. Applicants must be available to work holidays and weekends.

Previous management and lift operating experience preferred.

Must be 18 years or older to apply.

Lift Operator

Qualified candidates will ensure the safe and efficient operation of the bike carrier lift. Responsible for the compliance of ANSI B77 standards, New Hampshire Tramway rules and regulations and all Highland Mountain policies and procedures. Must be attentive and accountable for operational and emergency procedures of the lift, the loading and off-loading bikes from chairlift attachment and able to lead a team in a lift evacuation if needed.

Applicants will be working in adverse outdoor weather conditions at times. Must be able to lift up to 50 pounds repeatedly throughout the shift. Dependability and excellent customer service and communication skills are required. Previous lift operating experience preferred but not mandatory. Must be 16 years or older to apply.

 

Journeyman Trail Builder
  • Approximately 40 hours a week through November 12th.

  • Expected Pay $15.00 – $20.00 depending on experience.

Who We Are Looking For:

The Candidate for Highland Trails Journeyman will have experience building and maintaining trails, equipment operation of excavators and skid steers, and have the ability to lead a group of Apprentice trail builders. Basic bike handling skills and a desire to ride at Highland are a must. The role will include, but is not limited to:

  • Build and maintain trails ranging from Freeride flow trails to Technical downhill trails.

  • Operate machinery to build and maintain trails.

  • Lead a team of apprentice trail builders.

  • Complete tasks assigned by a Highland Trails Master Builder.

Skills Required

  • Ability to give direction to Apprentice trail builders.

  • Ability to work effectively with a wide range of people.

  • Self-directed, requiring minimal supervision.

  • Experience in building and maintaining trails.

  • Experience operating heavy equipment (excavator and skid steer).

  • Basic chainsaw use and maintenance.

  • Highland Mountain trail knowledge considered an asset.

Apprentice Trail Builder
  • Approximately 40 hours a week through November 12th.

  • Expected Pay $11.00 – $16.00 depending on experience.

 Who We Are Looking For:

The candidate for Highland Trails Apprentice will have some experience in building and maintaining trails, be in good physical shape and be comfortable using various hand tools. Basic bike handling skills and a desire to ride at Highland are a must. The role will include, but is not limited to:

  • Build and maintain trails ranging from Freeride flow trails to Technical downhill trails.

  • Complete tasks assigned by a Highland Trails Master or Journeyman Trail Builder.

Skills Required:

  • Ability to take and follow direction.

  • Ability to work effectively with a wide range of people.

  • Self-directed, requiring minimal supervision.

  • Experience in building and maintaining trails.

  • Ability to use hand tools for trail maintenance and building.

  • Basic chain saw use and maintenance experience considered an asset.

  • Highland Mountain trail knowledge considered an asset.

Bike Patrol

Highland Mountain Bike Park is looking for Nationally Registered EMTs, AEMTs, and paramedics to join our team! Highland patrol’s primary goal is to provide prompt emergency care and rapid extrication to injured riders throughout our expansive network of trails. On top of emergency medical care in a wilderness setting, patrollers are utilized in all facets of mountain operations, including riding and inspecting trails, trail and trail signage maintenance, lift operations and evacuation, event coordination and staffing, and occasionally some light handy-work. In addition, patrollers are one of the primary ambassadors of the mountain, and applicants should have strong customer service skills and strive in a team-centered environment.

Applicants must be Nationally Registered EMTs or higher. Valid New Hampshire providers license with some EMS experience (ambulance or patrol) preferred. Strong riding skills (or a desire to learn) also preferred, but not required. Applicants must be physically fit and capable of occasional heavy lifting. This position includes some weekend requirements. Full-Time and Part-Time positions available.

Camps Counselor

The Camps Counselors responsibilities include but are not limited to overseeing the general safety and supervision of all campers in the Highland Camps Summer Ride and Ayr Academy programs. This is an evening and overnight position. Must have strong organizational and communication skills, be able to lead group activities and promote a fun, safe, and positive experience for campers.

Must be 18 years or older to apply and hold a valid driver’s license.  Current First Aid/CPR certification required and experience in youth programs and working with children preferred. Reliable transportation is required.

Apply online – https://highland.campmanagement.com/apply

Full Job Description (Click Here)

Highland Training Coach

The Highland Training Center is seeking energetic and outgoing individuals with a passion for riding to join our coaching team.  Lead group lessons in downhill mountain biking skills and assist with camps and other training programs. Training center coaches serve as ambassadors for Highland as well as the sport of mountain biking in general.  Coaches use their own experiences and personalities to provide guests with a positive experience while following lesson guides and best practices set forth by Highland Training.

Apply online – https://highland.campmanagement.com/apply

Requirements:

Must be at least 17 years of age with reliable transportation.  Must have excellent communication skills and be comfortable with public speaking.  Must ride at an intermediate to advanced level of skill and have a minimum of two years riding experience.  Familiarity with Highland’s trail network is a plus. Must maintain a professional appearance and demeanor. Must be available weekends and provide his/her own full-suspension bike.  Uniforms and protective wear are provided. Coaches will be trained upon hire.

Food and Beverage Staff

The Highland Pub is seeking food and beverage staff for the 2020 season.  The right candidates will be punctual, have a strong work ethic, and be comfortable working in a fast-paced environment.  Customer service and/or food and beverage experience is preferred but not required for consideration.  Candidates will be required to work nights and weekends throughout the 2020 season.  Full and part time positions available.  Seasonal employment with the potential to grow into a year round position.  Please send resumes to calvin@highlandmountain.com

Highland Mountain Ticket Attendant

Responsibilities include providing information, selling products and services, answering the phone, and often acting as the first point of contact for guests. The ticket attendant will manage all ticket sales and related customer purchases. Must demonstrate a professional standard of customer service with an enthusiastic, friendly and positive attitude, and work well as a part of a team.

Applicants must have excellent communication skills and maintain a professional appearance. Must have a flexible schedule, reliable transportation, availability to work weekends, and perform well in a busy,
fast-paced environment. Computer skills and customer service experience required.

Must be 16 years or older to apply.

Flagship Store Sales Associate

The Highland Flagship Store Sales Associate will be responsible for the daily operations of the store including but not limited to opening and closing procedures, Point of Sale register transactions, cleaning, restocking and managing inventory levels. Must demonstrate a professional standard of customer service with an enthusiastic, friendly, and positive attitude and work well independently.

Applicants must have excellent communication skills and maintain a professional appearance. Must have a flexible schedule, the ability to work weekends, and perform well in a busy, fast-paced environment.

Retail experience preferred. Strong computer skills including Microsoft Office are required.
Must be 16 years or older to apply.

Mechanic

Responsibilities:

  • Assist with the repair and maintenance of the resort vehicle and equipment fleet including but not limited to: UTVs, ATVs, Highland vehicles, and lawn maintenance equipment. 
  • Assist other mechanics with the repair and maintenance of construction equipment.

Education and/or Experience:

  • High school diploma or equivalency; a minimum of two years of technical training in the repair and maintenance of gasoline, diesel and electric engines; or equivalent combination of education and experience
  • Strong working knowledge of standard practices, methods, tools, materials, and equipment of the automotive and mechanical trades
  • Ability to troubleshoot and diagnose problems in various types of vehicles and equipment in the resort fleet while working independently
  • Must be able to demonstrate basic welding and fabricating skills
  • Ability to use and maintain bench and hand tools, machines, and test equipment in a safe and effective manner
  • Valid NH Driver’s License required

Other Requirements:
Must be 18 years of age or older with good physical coordination, flexibility, balance and upper and lower body strength to allow twisting and turning of upper torso while handling components weighing up to 60lbs. Must have the ability to work in tight spaces, occasionally lift and carry up to 100 lbs, work in variable outdoor weather conditions, and tolerate moderate amounts of dust, grit, hazardous materials and other vehicle-related products/byproducts normally associated with mechanic work.

Facilities Maintenance

We are looking for a skilled maintenance worker to perform upkeep tasks such as repairs, cleaning, and basic improvements to existing facilities. You will be responsible for applying basic fixes to equipment and building systems and ensuring facilities are tidy and functional.

Other Requirements:
Must be 18 years of age or older with good physical coordination, flexibility, balance and upper and lower body strength to allow twisting and turning of upper torso while handling components weighing up to 60lbs. Must have the ability to work in tight spaces, occasionally lift and carry up to 100 lbs, work in variable outdoor weather conditions, and tolerate moderate amounts of dust, grit, hazardous materials and other vehicle related products/byproducts normally associated with construction work.

Additional Information:

Employee benefits include a 2020 Season Pass and discounts in the bike shop, café, and store.
Highland does not offer employee housing.

Thank you for your interest in working at Highland Mountain Bike Park.

Please contact jobs@highlandmountain.com
for more information.*

Download the Highland Mountain Job Application

Please send your completed application to:
Email: jobs@highlandmountain.com
Mail:
Highland Mountain Bike Park
75 Ski Hill Drive
Northfield, NH 03276
Fax: (603) 286-2882

*Please allow up to two weeks for review