Bike Shop Retail Specialist

Work and ride at America’s Bike Park! The Highland Bike Shop is seeking a retail specialist. An ideal candidate will be self-motivated and demonstrate an ability to troubleshoot and work unsupervised. Responsibilities include but are not limited to:

  •  Customer service
  • Shipping and receiving orders
  • Merchandising
  • Inventory control
  • Web store management

Three years of bike shop experience is preferred. Competitive pay. Benefits include a Highland season pass. Send completed application to 

Bike Mechanic

Positions are available for full-time and part-time mechanics. Asking for a minimum of two years bike shop experience. Must be available to work weekends. Applicants should be comfortable working in a fast-paced environment, and demonstrate the ability to work and problem solve in an unsupervised team environment. We offer competitive pay, a Highland season pass, EP purchasing eligibility, year-round employment, and exclusive high-end bike service.

Resumés and completed applications should be submitted to

Highland Training Coach

The Highland Training Center is seeking energetic and outgoing individuals with a passion for riding to join our coaching team.  Lead group lessons in downhill mountain biking skills and assist with camps and other training programs. Training center coaches serve as ambassadors for Highland as well as the sport of mountain biking in general.  Coaches use their own experiences and personalities to provide guests with a positive experience while following lesson guides and best practices set forth by Highland Training.

Please send application to


Must be at least 17 years of age with reliable transportation.  Must have excellent communication skills and be comfortable with public speaking.  Must ride at an intermediate to advanced level of skill and have a minimum of two years riding experience.  Familiarity with Highland’s trail network is a plus. Must maintain a professional appearance and demeanor. Must own a full-suspension bike.  Uniforms and protective wear are provided. Coaches will be trained upon hire.

Lift Operator

Qualified candidates will ensure the safe and efficient operation of the bike carrier lift. Responsible for the compliance of ANSI B77 standards, New Hampshire Tramway rules and regulations and all Highland Mountain policies and procedures. Must be attentive and accountable for operational and emergency procedures of the lift, the loading and off-loading bikes from chairlift attachment and able to lead a team in a lift evacuation if needed.

Applicants will be working in adverse outdoor weather conditions at times. Must be able to lift up to 50 pounds repeatedly throughout the shift. Dependability and excellent customer service and communication skills are required. Previous lift operating experience preferred but not mandatory. Must be 16 years or older to apply.


Guest Services & Ticket Attendant

Responsibilities include providing information and selling products and services, often acting as the first point of contact for guests. The ticket attendant will manage all ticket sales and related customer purchases. Must demonstrate a professional standard of customer service with an enthusiastic, friendly and positive attitude, and work well as a part of a team.

Applicants must have excellent communication skills and maintain a professional appearance. Must have a flexible schedule, reliable transportation, the ability to work weekends, and perform well in a busy, fast-paced environment. Computer skills and customer service experience required.

Must be 16 years or older to apply.


Facilities Maintenance

We are looking for a skilled maintenance worker to perform upkeep tasks such as repairs, cleaning, and basic improvements to existing facilities. You will be responsible for applying basic fixes to equipment and building systems and ensuring facilities are tidy and functional.

Other Requirements:
Must be 18 years of age or older with good physical coordination, flexibility, balance and upper and lower body strength to allow twisting and turning of upper torso while handling components weighing up to 60lbs. Must have the ability to work in tight spaces, occasionally lift and carry up to 100 lbs, work in variable outdoor weather conditions, and tolerate moderate amounts of dust, grit, hazardous materials and other vehicle related products/byproducts normally associated with construction work.

Maintenance Employee

Highland Mountain Bike Park is seeking a well-disciplined, detail-oriented team member for our operations team. This position would entail light cleaning duties such as emptying waste and recycling baskets, sweeping, mopping, tending to spills, servicing and supplying common areas, and maintaining the overall cleanliness and appearance of the base lodge and welcome center areas during peak operating hours. The right candidate will be punctual, self-disciplined, and pay close attention to detail. Maintenance and/or janitorial experience preferred. This position will report both to the Director of Operations and the Director of Food and Beverage.

Job Type: Part-time

Salary: $10.00 to $13.00 /hour

Food and Beverage Staff

The Highland Pub is seeking food and beverage staff for the 2020 season.  The right candidates will be punctual, have a strong work ethic, and be comfortable working in a fast-paced environment.  Customer service and/or food and beverage experience is preferred but not required for consideration.  Candidates will be required to work nights and weekends throughout the 2020 season.  Full and part time positions available.  Seasonal employment with the potential to grow into a year round position.  Please send resumes to

Bike Patrol

Highland Mountain Bike Park is looking for Nationally Registered EMTs, AEMTs, and paramedics to join our team! Highland patrol’s primary goal is to provide prompt emergency care and rapid extrication to injured riders throughout our expansive network of trails. On top of emergency medical care in a wilderness setting, patrollers are utilized in all facets of mountain operations, including riding and inspecting trails, trail and trail signage maintenance, lift operations and evacuation, event coordination and staffing, and occasionally some light handy-work. In addition, patrollers are one of the primary ambassadors of the mountain, and applicants should have strong customer service skills and strive in a team-centered environment.

Applicants must be Nationally Registered EMTs or higher. Valid New Hampshire providers license with some EMS experience (ambulance or patrol) preferred. Strong riding skills (or a desire to learn) also preferred, but not required. Applicants must be physically fit and capable of occasional heavy lifting. This position includes some weekend requirements. Full-Time and Part-Time positions available.

Additional Information:

Employee benefits include a 2020 Season Pass and discounts in the bike shop, café, and store.
Highland does not offer employee housing.

Thank you for your interest in working at Highland Mountain Bike Park.

Please contact
for more information.*

Download the Highland Mountain Job Application

Please send your completed application to:
Highland Mountain Bike Park
75 Ski Hill Drive
Northfield, NH 03276
Fax: (603) 286-2882

*Please allow up to two weeks for review